Payment Terms & Conditions

Last Updated: February 22, 2026

These Payment Terms and Conditions govern all payments made through SupplementStore. By using our payment services, you agree to these terms. Please read these terms carefully before making any payments.

💳 Accepted Payment Methods

Credit/Debit Cards

We accept Visa, MasterCard, American Express, and Discover. All card payments are processed through secure payment gateways.

Security: Card details are encrypted and never stored on our servers.

Mobile Money

We accept various mobile money services. Transactions are processed instantly upon confirmation.

Security: Mobile money payments are subject to your provider's terms and conditions.

PayPal

Pay with your PayPal account for added security and convenience.

Security: PayPal transactions are covered by PayPal Buyer Protection.

⚡ Payment Processing

  • All payments are processed immediately upon order placement.
  • Orders are only confirmed after successful payment authorization.
  • We reserve the right to cancel any order if payment cannot be processed.
  • Currency conversion fees may apply for international transactions.

🔒 Security Measures

  • All payments are processed through PCI-DSS compliant payment processors.
  • We use SSL encryption to protect your personal and payment information.
  • No sensitive payment data is stored on our servers.
  • Regular security audits are conducted to ensure data protection.

🔄 Refund Policy

  • Refunds are processed within 5-10 business days after return approval.
  • Refunds are issued to the original payment method used for purchase.
  • Processing times may vary depending on your financial institution.
  • Original shipping costs are non-refundable unless the return is due to our error.

⚖️ Payment Disputes

  • Payment disputes must be reported within 30 days of transaction.
  • We will investigate all disputed transactions promptly.
  • Chargebacks may result in account suspension pending investigation.
  • Fraudulent chargebacks will be pursued to the fullest extent of the law.

📝 Liability

  • We are not liable for delays in payment processing caused by third-party providers.
  • We are not responsible for currency conversion fees or international transaction fees.
  • Customers are responsible for ensuring sufficient funds are available.
  • We reserve the right to change payment methods and terms at any time.

📞 Payment Support

  • For payment issues, contact our support team within 24 hours of transaction.
  • Include your order number and payment method in all communications.
  • Support hours: Monday-Friday, 9 AM - 6 PM (local time)
  • Emergency payment issues: support@supplementstore.com

Agreement

By proceeding with any payment on our platform, you acknowledge that you have read, understood, and agree to be bound by these Payment Terms and Conditions.

These terms are subject to change without prior notice. Please check this page regularly for updates.