Returns & Refunds Policy
Your satisfaction is our priority. Learn about our return process and policies.
Returns & Refunds Policy
We want you to be completely satisfied with your purchase. If you're not happy with your supplements, we offer a straightforward returns process.
Return Timeframe
Period: 30 days from delivery date
Condition: Products must be unopened, sealed, and in original packaging
Refund Information
Processing: 5-10 business days after we receive the return
Method: Refunded to original payment method
Shipping: Original shipping costs are non-refundable
Exchanges
We gladly accept exchanges for different products of equal value
Process: Follow the same process as returns and specify your exchange preference
Non-Returnable Items
- • Opened or used supplements
- • Products without original packaging
- • Personal care items (for health and safety reasons)
- • Items purchased during clearance sales (unless defective)
🔄 Return Process
Contact our customer service team to initiate the return
Receive return authorization and instructions
Package the items securely with original packaging
Ship the return to our facility
Receive refund or exchange once processed
📝 Important Notes
- • Always contact customer service before returning any items
- • Include your order number in all communications
- • Return shipping costs are the responsibility of the customer
- • We recommend using a trackable shipping method for returns
- • Damaged or defective items will be handled separately
Ready to start a return or have questions about our policy?
Contact Our Support Team